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If you are expecting, but have not yet received, an email from us please check your spam and/or junk folder as the email is probably there. Sometimes these emails are incorrectly filed. If you find that an email from shoot is incorrectly filed as spam or junk mail, please then add shoot to your 'Not spam' list so that you receive emails from us in the future.

If you are still having issues or the email has not arrived, please write to us at customerservice@shootgardening.co.uk