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SHOOT LIMITED - PRIVACY POLICY

As the operators of the “Shoot Gardening” website, Shoot Limited ("we", “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date) or, until GDPR implementation date, the Data Protection Act 1998, (collectively the “Data Protection Laws”) the Data Controller is Shoot Limited.

YOUR PERSONAL INFORMATION

Information we collect from you

We collect and process the following information from you in the course of your use of the website or providing our services:

·     Information that you provide by filling in forms on our site www.shootgardening.co.uk  (Website). This includes information provided at the time of registering to use our Website (which may be directly through the Website, or through third party service providers, and in the case of the latter, we will obtain the personal data you have provided to the third party service provider), purchasing a Subscription, posting material or requesting further information or services. We may also ask you for information when you report a problem with our Website.

·       If you contact us, we may keep a record of that correspondence.

·       We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

·       Details of transactions you carry out through our Website and of the fulfilment of your orders.

·    Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access, so we may compile statistics relating to your use of the Website.

USES MADE OF YOUR INFORMATION

Lawful basis for processing

 

We rely on your consent as the lawful basis:

-        where you have agreed to participate in a survey, and for the processing of such personal information as has been collected through that survey.

-        on which we send you newsletters and promotional materials which we feel may be of interest to you, including those from our business partners, where you have signed up on our website to receive such newsletters and promotional materials.

We rely on “performance of a contract” as the lawful basis on which We collect and process your personal data in order to fulfil our contractual obligations when you register and subscribe to our services, and/or contact us in relation to the services you have subscribed to. We also rely on “performance of a contract” in order to make your profile and limited personal details searchable by other users in order for them to interact with you, view your location and your profile description.

We rely on “legitimate interest” as the lawful basis on which we collect and process your personal data in order to:

-        correspond with you to build a potential business relationship, including providing you with materials and information we feel may be of interest to you, and to respond to any enquiries you have made in relation to services we offer.

-        to provide our services pursuant to an agreement with an organisation that has engaged you.

Purposes of processing

 

We use information held about you in the following ways:

·       To ensure that content from our Website is presented in the most effective manner for you and for your computer.

·       To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

·       To carry out our obligations arising from any contracts entered into between you and us.

·       To allow you to participate in interactive features of our service, when you choose to do so.

·       To notify you about changes to our service.

In addition to the above uses we may use your information, or permit selected third parties to use your information, to notify you about goods or services which may be of interest to you.

For such uses we will only contact you by electronic means (e-mail or SMS) if you have consented to such communication when we collect your data OR if the contact relates to goods and services similar to those which were the subject of a previous transaction with you.

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the registration form to become a Registered User or Member). If you do not want us to pass your details on to third parties for marketing purposes, do not tick the relevant box on the form on which we collect your data (the registration form to become a Registered User or Member).

DISCLOSURE OF YOUR INFORMATION

 

We routinely disclose your personal data to third parties as follows:

·      We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (e.g. to host our servers, prepare marketing correspondence, process payments, provide customer support services).

·       Where you register on our website to sign up and/or receive services from another service provider and that service provider is registered with us, your e-mail address will be shared with such service provider.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).

We may disclose your personal information to third parties:

·       in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or

·       if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; or

·       if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements; or

·       to protect the rights, property, or safety of Shoot Limited, the Website, our users and any third party we interact with the to provide the Website.

STORING YOUR PERSONAL DATA

Security

We take appropriate measures to ensure that any personal data is kept secure and kept for the duration of your use of our Services. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data when transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Website may give you access to message boards or forums from time to time. You acknowledge and agree that any personal data published by you using these features is at your sole discretion and is accessible by the public.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.

Keeping your personal data up to date

If your personal details change you may update them by accessing the relevant page of the Website. If you have any questions about how we use data collected which relates to you, please contact us by sending a request by email to the contact details below.

We will endeavour to update your personal data within seven (7) working days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.

How long we keep your personal data

·       Where you have paid for a subscription, we will hold all personal data we collect for as long as you have an active account with us or continue to pay a subscription in order to receive our services, We will hold your name, address and contact details for seven years from the end of your last subscription payment in accordance with . applicable UK tax law.

·       Where you are a user of our ‘free’ services and have not accessed your account for a continuous period of 6 months your account will be deemed inactive and we will retain your personal data for five years from the date the account is deemed inactive.

·      Where you have requested for your account to be closed, your personal data will be retained for a period of five years from the date you request your account be closed.

We may store other personal information that you have provided us for as long as it is reasonably necessary taking into consideration our need to provide you with the services you have signed up to, to resolve any disputes, enforce our rights and/or respond to queries.

If you have any questions about our data retention policy please contact us at shoot@shootgardening.co.uk.

Where we store your personal data

 

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for Us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

We will take all steps reasonably necessary to ensure that your data is held securely and in accordance with this Policy. Countries outside the EEA do not have the same data protection laws as the United Kingdom and EEA and we have therefor ensured that any of our suppliers who may transfer your personal data outside the EEA has put in place appropriate measures to protect your data, either by being a member of the US-EU Privacy Shield or by entering into a European Commission approved contract (as permitted under Article 46(5) of the General Data Protection Regulation).

If you would like further information please contact Us. We will not otherwise transfer your personal data outside of the United Kingdom OR EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

YOUR RIGHTS

 

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

       access to your personal data and to certain other supplementary information that this Policy is already designed to address

       require Us to correct any mistakes in your information which We hold

       require the erasure of personal data concerning you in certain situations

       receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

       object at any time to processing of personal data concerning you for direct marketing

       object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

       object in certain other situations to our continued processing of your personal data

       otherwise restrict our processing of your personal data in certain circumstances

      claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

       email or write to us

      let us have enough information to identify you (e.g. your name, the email used to register with us and your postcode) 

      let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

      let us know the information to which your request

 

HOW TO COMPLAIN

We hope that We can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes we may make to our Privacy Policy in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied Privacy Policy.

INFORMATION ABOUT OUR USE OF COOKIES

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below. The cookies we use include the following types of cookies:

           Analytical” cookies. They allow Us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps Us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

           Strictly necessary” cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.

           Functionality” cookies. These are used to recognise you when you return to our Website. This enables Us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

           Targeting” cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed to our affiliates websites. We will use this information to make our Website, offers e-mailed to you and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that our advertisers and third party affiliates may also use cookies, over which we have no control.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

CONTACT

All questions, comments and requests regarding this Privacy Policy should be addressed to shoot@shootgardening.co.uk